At Wave, advising is at the center of what we do and who we are. Since our start in the late ’90s, our consulting first ideology has allowed us to build a custom solution for each client’s unique requirements contrary to a catch-all offering. We work closely with our clients throughout New York, devoting time and resources so that we have a complete understanding of their pains and desires and can build a tailored approach to strategic digital transformation.

Back Office Modernization

The Back Office is the heart of your business. If your processes have many hold-ups, the resulting productivity loss will have a ripple effect throughout your entire business. For example, let’s say a business acquires a new client in minutes but requires a month to spin up a new employee or vendor. That’s an issue because both your employees' skills and your vendor’s products play a critical role in providing exemplary service to the customer. Therefore, if those components are not operating efficiently, your customer is ultimately who suffers. Your Front Office can only be as seamless as your Back Office, and both must be incorporated in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence includes a full understanding of your business processes as well as the technology that aptly delivers intelligent information. We how to ask the right questions and can determine the right input to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most important portion of a migration. Every migration needs a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations should include search capabilities, security, mapping metadata, folder structure, and many other aspects that will help users to find relevant content. It is imperative that you take the time to understand the problems you’re having and what is needed to resolve them.

 
 
 

Intelligent Information Management

It is widely known that the modern business depends on several sources to aggregate data whether it’s a HCM, ERP, ECM, or CRM. Regardless of which program you’re using, it contains important business information and content that is crucial to the success of your organization. Both organizations and their clients need information from multiple sources to complete tasks, and this adds additional complexity if that data is not easily available. The legacy route was to aggregate data into a central archive but this route is not viable forever as one tool can’t govern everything, particularly in some SMBs and enterprise companies.